Game-changing management & leadership training.
Our unique programmes drive participant engagement and capture evidence & data ensuring that your investment is never wasted.
How we do it
Combining a highly engaging, practical delivery style with our learning transfer platform – PROMOTE, we not only provide participants with the very best learning experience but just as importantly, we also give stakeholders a unique understanding of the impact of the training.
Find out more about how we work here
What we do
We design, deliver and measure modular management and leadership programmes. Working with new managers right through to senior leadership teams, our focus is on equipping the participants with practical tools and positive habits that are easy to implement and will deliver immediate results. Take a look at some of our most popular programmes:
New Managers
Suitable for: New or untrained managers, supervisors or team leaders.
Objective: To introduce participants to the challenges of management & leadership and build the skills needed to always get the most out of their team members. We will ensure that they recognise the need to adopt a proactive approach to their role, with a clear commitment to maintaining high levels of motivation and ongoing team development.
By the end of this programme, participants will be able to:
- Identify their responsibilities as managers
- Make the transition from team member to manager
- Recognise and apply a range of people management styles
- Design individual strategies for motivation
- Lead and manage performance consistently
- Hold meaningful 121’s
- Plan and prioritise their own time and that of their team members
- Handle potentially challenging conversations and deliver effective feedback
Click here to see an example of what a New Managers modular programme could include or if you’d prefer something shorter, do take a look at our ‘intensive’ programme.
Management Essentials
Suitable for: Existing managers with little formal training or those in need of a refresher.
Objective: To review their existing management practices and ensure that the participants are properly equipped to get the most out of their team members on a daily basis. We will reinforce the importance of fully committing to the role of manager, adopting a flexible, development-focused approach that makes a real difference to your team members’ performance.
By the end of this programme, participants will be able to:
- Demonstrate improved levels of self-awareness
- Understand what is required of them as a manager (and what is not!)
- Take responsibility for the performance of their teams
- Adopt a flexible, task based approach to managing people
- Handle challenging conversations with confidence
- Deal with any underperformance proactively
- Set meaningful goals and objectives
- Create the right conditions for high levels of motivation and engagement
- Develop their team members on a consistent basis.
- Overcome the challenges of hybrid management
Click here to see an example of what a Management Essentials Modular programme could include or if you’d prefer something shorter, do take a look at our ‘intensive’ programme.
Senior Managers
Suitable for: Experienced people managers and leaders. Objective: This highly practical workshop is designed to deepen and enrich the participants’ leadership and management skills. It will provide a range of tools to help each participant overcome their current leadership challenges with real confidence, as well as looking at how they must take responsibility for the wider organisational culture and performance.
By the end of this programme, participants will be able to:
- Recognise the accountability and responsibility inherent in their leadership role
- Enhance their organisational reputation through improved self-awareness and the demonstration of positive behaviours
- Demonstrate high levels of resilience
- Recognise the importance of developing their team members
- Lead and manage performance consistently and fairly
- Handle challenging conversations
- Lead change initiatives with confidence
- Create the right conditions for their colleagues to thrive in
Click here to see an example of what a Senior Managers programme could include or if you’d prefer something shorter please take a look at our ‘intensive’ programme.
Leading High Performance with SLII®
Suitable for: Managers and leaders looking to fully understand the SLII® model and its key principles and practical applications.
Objective: To provide participants with a deep understanding of Blanchard’s SLII® and its principles, practices, tools and techniques. Participants will recognise their accountability for the development and ultimately, the performance of those who fall under their influence. By using SLII®, they will be able to evaluate their own leadership behaviours and understand how their preferred leadership style(s) should be adapted to specific situations.
By the end of this programme, participants will be able to:
- Recognise the accountability inherent in their leadership role
- Understand the need to develop people to achieve and maintain ‘self-reliant achiever’ status
- Recognise the difference between behavioural and results related issues
- Understand and interpret behaviours at the task level and make accurate diagnoses
- Use their diagnoses to consistently apply a range of effective leadership styles
- Self-evaluate their leadership behaviours and recognise their preferences
- Vary levels of direction and support to maximise individual and team productivity
- Utilise a range of leadership and development tools and recognise how they fit into the principles of SLII®
- Recognise the need for regular, honest 1-to-1 feedback
- Delegate tasks with confidence
- Lead performance in a fair and consistent way
- Use a diagnostic approach at the task level to create effective development plans
Click here to take a look at an example Leading High Performance with SLII® programme.
1-2-1 Management & Coaching
Suitable for: Anyone in need of personalised 121 support to help maximise their potential.
We fully recognise that some development needs require a unique, highly distinct approach that cannot be addressed effectively by traditional training courses. This may be down to the experience level of the individual, the sensitive nature of their challenges or simply, just how busy they are. Phoenix are highly skilled at first understanding the objectives and then creating a personalised, blended development plan, delivered in a flexible format that gets results.
Alternatively, if you’re looking for a fantastic introduction to the challenges of management, delivered over a few virtual modules, do take a look at our Essential Management 121 programme.
Can’t find what your looking for?
If you have a specific challenge or requirement not listed, do please get in touch as we’re always happy to discuss possible solutions. Â
What to expect next....
Some recent evidence we've captured....
Before the training, conflict was something I’d always try to avoid however at a recent meeting I pushed back (remembering exactly what you said about ‘ruffling feathers’) and we agreed on a small tweak rather than a major overhaul that saved the team a lot of time and effort. What a massive learning curve!Â
Since the last session, I have adapted my leadership style and whilst I had previously let them just get on with it, it’s noticeable how much happier they are with me providing a bit more support and advice.
What I have introduced in my 121 meetings is the change of language when giving feedback. Rather than “that’s great” and “that could be better”, I have changed my language to reflect.. “what do we need to continue “and “what do we need to change”. I have noticed a really positive change with my team, even when I’ve had to have a difficult conversation with any of them.
One of my team is employed as technician, however he has the capability to develop into much more. Using the coaching skills we explored, I have worked with him to identify a major personal goal and align it with a company requirement. This has allowed us to work on a development plan that he says is both motivational and rewarding and the company is yielding the benefit.
This month’s recommended………
It’s not just about developing others, we’re also committed to our own development. In this fast changing world, it’s important to stay relevant and in tune with current working practices. There is a lot of material out there around Leading & Managing and sometimes it can give confusing messages. Here at Phoenix we’re always keen to learn more about the latest insights, methods, techniques and theories – embracing the best one’s into our training – so you can rest assured you’re getting the very best content. Here are a few recent ones we think you’ll enjoy.
Reading
Listening
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