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Game-changing management & leadership training.

Our unique programmes drive participant engagement and capture evidence & data ensuring that your investment is never wasted.
Are you concerned about committing a large chunk of your budget on management training that may well get great feedback but will, in all likelihood, not provide any long term tangible results? If so, don’t worry – we can help!  Here’s how….

How we do it

Combining a highly engaging, practical delivery style with our learning transfer platform – PROMOTE, we not only provide participants with the very best learning experience but just as importantly, we also give stakeholders a unique understanding of the impact of the training.

Find out more about how we work here

What it does

PROMOTE not only drives participant engagement but even more importantly, it captures exactly which newly learnt skills are being applied on a daily basis, as well as their wider impact.

What we do

We design, deliver and measure modular management and leadership programmes.  Working with new managers right through to senior leadership teams, our focus is on equipping the participants with practical tools and positive habits that are easy to implement and will deliver immediate results. Take a look at some of our most popular programmes:

New Managers

Suitable for: New or untrained managers, supervisors or team leaders.

Objective: To introduce participants to the challenges of management & leadership and build the skills needed to always get the most out of their team members. We will ensure that they recognise the need to adopt a proactive approach to their role, with a clear commitment to maintaining high levels of motivation and ongoing team development.

By the end of this programme, participants will be able to:

  • Identify their responsibilities as managers
  • Make the transition from team member to manager
  • Recognise and apply a range of people management styles
  • Design individual strategies for motivation
  • Lead and manage performance consistently
  • Hold meaningful 121’s
  • Plan and prioritise their own time and that of their team members
  • Handle potentially challenging conversations and deliver effective feedback

Click here to see an example of what a New Managers modular programme could include or if you’d prefer something shorter, do take a look at our ‘intensive’ one day workshop.

Management Essentials

Suitable for: Existing managers with little formal training or those in need of a refresher.

Objective: To review their existing management practices and ensure that the participants are properly equipped to get the most out of their team members on a daily basis. We will reinforce the importance of fully committing to the role of manager, adopting a flexible, development-focused approach that makes a real difference to your team members’ performance.

By the end of this programme, participants will be able to:

  • Demonstrate improved levels of self-awareness
  • Understand what is required of them as a manager (and what is not!)
  • Take responsibility for the performance of their teams
  • Adopt a flexible, task based approach to managing people
  • Handle challenging conversations with confidence
  • Deal with any underperformance proactively
  • Set meaningful goals and objectives
  • Create the right conditions for high levels of motivation and engagement
  • Develop their team members on a consistent basis.
  • Overcome the challenges of hybrid management

Click here to see an example of what a Management Essentials Modular programme could include or if you’d prefer something shorter, do take a look at our ‘intensive’ one day workshop.

Senior Managers

Suitable for: Experienced people managers and leaders. Objective: This highly practical workshop is designed to deepen and enrich the participants’ leadership and management skills. It will provide a range of tools to help each participant overcome their current leadership challenges with real confidence, as well as looking at how they must take responsibility for the wider organisational culture and performance.

By the end of this programme, participants will be able to:

  • Recognise the accountability and responsibility inherent in their leadership role
  • Enhance their organisational reputation through improved self-awareness and the demonstration of positive behaviours
  • Demonstrate high levels of resilience
  • Recognise the importance of developing their team members
  • Lead and manage performance consistently and fairly
  • Handle challenging conversations
  • Lead change initiatives with confidence
  • Create the right conditions for their colleagues to thrive in

Click here to see an example of what a Senior Managers programme could include or if you’d prefer something shorter please take a look at our ‘intensive’ one day workshop.

Leading High Performance with SLII®

Suitable for: Managers and leaders looking to fully understand the SLII® model and its key principles and practical applications.

Objective: To provide participants with a deep understanding of Blanchard’s SLII® and its principles, practices, tools and techniques. Participants will recognise their accountability for the development and ultimately, the performance of those who fall under their influence. By using SLII®, they will be able to evaluate their own leadership behaviours and understand how their preferred leadership style(s) should be adapted to specific situations.

By the end of this programme, participants will be able to:

  • Recognise the accountability inherent in their leadership role
  • Understand the need to develop people to achieve and maintain ‘self-reliant achiever’ status
  • Recognise the difference between behavioural and results related issues
  • Understand and interpret behaviours at the task level and make accurate diagnoses
  • Use their diagnoses to consistently apply a range of effective leadership styles
  • Self-evaluate their leadership behaviours and recognise their preferences
  • Vary levels of direction and support to maximise individual and team productivity
  • Utilise a range of leadership and development tools and recognise how they fit into the principles of SLII®
  • Recognise the need for regular, honest 1-to-1 feedback
  • Delegate tasks with confidence
  • Lead performance in a fair and consistent way
  • Use a diagnostic approach at the task level to create effective development plans

Click here to take a look at an example Leading High Performance with SLII® programme.

1-2-1 Management & Coaching

Suitable for: Anyone in need of personalised 121 support to help maximise their potential.

We fully recognise that some development needs require a unique, highly distinct approach that cannot be addressed effectively by traditional training courses.  This may be down to the experience level of the individual, the sensitive nature of their challenges or simply, just how busy they are. Phoenix are highly skilled at first understanding the objectives and then creating a personalised, blended development plan, delivered in a flexible format that gets results.

Alternatively, if you’re looking for a fantastic introduction to the challenges of management, delivered over a few virtual modules, do take a look at our Essential Management 121 programme.

 

Can’t find what your looking for?

If you have a specific challenge or requirement not listed, do please get in touch as we’re always happy to discuss possible solutions.  

What to expect next....

1. We'll set up call or come in and see you

We know every organisation is unique so we’ll work with you to fully understand your objectives, embrace your culture and values and agree on the measures of success.

2. We'll create a fully costed proposal

Once we’ve determined your objectives, we’ll create a detailed proposal outlining our initial recommendations in terms of content, format, measurement and the potential costs.

3. We'll answer your questions

Once you’ve had a chance to review our proposal internally, we’ll set up another call to address any questions you may have and agree on the next steps needed to make it happen.

4. We'll get going!

We’re now all set and will work with you every step of the way to design, deliver and measure a truly game-changing MDP.
Current Clients

Some recent evidence we've captured....

Before the training, conflict was something I’d always try to avoid however at a recent meeting I pushed back (remembering exactly what you said about ‘ruffling feathers’) and we agreed on a small tweak rather than a major overhaul that saved the team a lot of time and effort.  What a massive learning curve! 

Bathroom Brands

Aspiring Leaders

Since the last session, I have adapted my leadership style and whilst I had previously let them just get on with it, it’s noticeable how much happier they are with me providing a bit more support and advice.

AS&K

Introduction to Management

What I have introduced in my 121 meetings is the change of language when giving feedback.  Rather than “that’s great” and “that could be better”, I have changed my language to reflect.. “what do we need to continue “and “what do we need to change”.  I have noticed a really positive change with my team, even when I’ve had to have a difficult conversation with any of them.

Consilient Health

First Line Managers Programme

One of my team is employed as technician, however he has the capability to develop into much more.  Using the coaching skills we explored, I have worked with him to identify a major personal goal and align it with a company requirement. This has allowed us to work on a development plan that he says is both motivational and rewarding and the company is yielding the benefit.

Indutrade

Leaders Programme

This month’s recommended………

It’s not just about developing others, we’re also committed to our own development. In this fast changing world, it’s important to stay relevant and in tune with current working practices. There is a lot of material out there around Leading & Managing and sometimes it can give confusing messages. Here at Phoenix we’re always keen to learn more about the latest insights, methods, techniques and theories – embracing the best one’s into our training – so you can rest assured you’re getting the very best content. Here are a few recent ones we think you’ll enjoy.

Reading

Listening

Top tips

Thinking Fast & Slow written by Daniel Kahneman

This is a fantastic book, giving huge insight into the working of the human mind.  So much we now know about behavioural economics comes from this book and Kahneman’s work.

#167 - New year, new objectives?

If you’ve agreed some new objectives for the new financial year, make sure you’ve worked out how you can track progress against those objectives. Too often objectives are set (not necessarily agreed) and then allowed to drift. Regular ‘check ins’ maintain momentum

#168 - The prospect of giving and receiving feedback

is often daunting and challenging. Forget the word feedback and just give team members some information about their performance. Make it informal and make it often.

#169 - What have you done to increase

the level of psychological safety within your team? How much have you encouraged positive challenge? How comfortable are your team members at giving and receiving feedback? How open and honest are your team members?

#170 - How are your behaviours

impacting on the environment your team members are operating within? Look at your own behaviour before you judge the behaviours of your team.

#171 - What kind of environment

are you creating for your team? Do you focus on results and process (not just results)? Do you generate an atmosphere that fosters a love of learning, passion, creativity and resourcefulness?

Contact us today!

Call: 020 7234 080 or

email: oliver@phoenix-training.co.uk