Evidence

A little bit more detail on the impact of our work.

We love to hear participants say ‘Brilliant course, trainer was really knowledgeable!’ and we welcome all those 5 star ratings but in reality they don’t mean a great deal.

What’s far more important to us & what we really want to hear is how our participants have applied the learning on a regular basis, what changes they have made & how it is impacting their team and the wider organisation.

In other words, we want evidence that it is being used & making a difference!

Team work and productivity

‘Since applying the learning, I’ve seen team members become more confident and engaged in their tasks. One team member improved their communication and completed tasks more independently after receiving clearer guidance and regular feedback. Overall, teamwork and productivity have improved’

Hemswell Coldstore – New Managers Programme

Greater ownership

‘By giving my team members ownership of their tasks and acknowledging small improvements, I’ve already seen more engagement, stronger communication and they’re already demonstrating improved confidence and consistency in their work.’

Horizon Leisure Trust – Essential Management Programme

Changing your language

“What I have introduced in my 121 meetings is the change of language when giving feedback. Rather than “that’s great” and “that could be better”, I have changed my language to reflect.. “what do we need to continue “and “what do we need to change”. I have noticed a really positive change with my team, even when I’ve had to have a difficult conversation with any of them.”

Consilient Health – First Line Managers

Use a trusted sounding board

“Our regular sessions with Bill are a highly valuable forum for senior leadership discussion. He brings deep expertise in team dynamics and people management, but more importantly, acts as a trusted sounding board for complex business issues. The space he creates allows for open, focused dialogue—helping us clarify challenges, test ideas, and strengthen our leadership approach. I would highly recommend his one-to-one and senior leadership coaching to anyone looking for thoughtful, practical support.”

AS & K – Senior Leader 121 Development

Present and available

‘Following the first session, I have made a conscious effort to be more present and available to the team. I have spent more time sitting with team members when they need to talk something through and have positioned myself on the bank of desks to increase visibility and approachability.

As a result, the team appear more comfortable approaching me directly rather than escalating straight to Kelvin, which suggests increased trust and approachability.’

Thatch Cover – Essential Management Programme

No longer avoiding conflict

“I now fully recognise that not dealing with conflict was a big problem. Using the techniques we discussed, I finally spoke to a team member who had been distracting other team members and this has already made a big difference to whole shift’s efficiency.”

Carnegie Club – Management Development Programme

Cultivating a positive, productive workplace

“Working with Bill has been a transformative experience. As someone with dyslexia, I often face challenges in processing large amounts of information or traditional training formats. However, Bill’s approach was incredibly adaptive and supportive, ensuring that my learning style was not a barrier but an asset.

What stood out most was Bill’s patience and genuine commitment to understanding how I learn best. He took the time to explain concepts in ways that resonated with me and offered follow-ups to ensure I felt confident implementing the strategies. His empathy and flexibility made the entire learning process not only effective but also enjoyable.

Thanks to Bill’s guidance, I’ve successfully navigated challenging team dynamics, supported the growth of my high-performing staff, and cultivated a positive, productive workplace. His training has been instrumental in my professional development, and I cannot recommend him highly enough.”

Golden Leaves Funeral Plans – 121 Management Programme

Regular 1-2-1's

‘Since embarking on the programme, I have put in one to ones with both my direct report and my own manager and this has been the best thing ever! It has enabled me to have a safe space to deliver feedback on a regular basis and both relationships have improved greatly as a result.’

Bathroom Brands – Senior Management Programme

Case Studies

We are very proud of our work with a diverse range of clients. Please take a look below to find out more about what we’ve done and the results we’ve helped our clients achieve.