Robot Food

Background and objectives

Brand design agency Robot Food approached Phoenix with a clear goal in mind: to develop and implement a consistent approach to management and leadership across the organisation.

Having grown steadily for a number of years, they were ideally placed to go to the ‘next level’ but recognised the need for skilled leadership to help drive this.

We agreed to involve both middle and senior managers which was a real positive in terms of establishing consistency as well as ensuring that the commitments they made would be followed through effectively.

Finally, we recognised the need for harnessing their creative, entrepreneurial energies with practical tools and techniques that can help establish appropriate processes and structure.

Format

Being a company who thrive on collaboration and communication, we settled on a fully face to face programme, starting with one day offsite at a venue in central Leeds.

This set the tone for the rest of the programme and allowed the whole group to get involved, feel comfortable and share their specific challenges.

The first day also allowed us time to explore the team’s individual Prism profiles and how their increased self-awareness can help them work more effectively going forward.

Subsequent modules were delivered over short, sharp half days with plenty of practise opportunities driven by the PROMOTE platform.

The results

The initial feedback from the programme has been outstanding however even more importantly are the number of changes they have documented on the PROMOTE platform.  Commitments have been made collectively and individually with a clear intention to doing things differently.

‘Since the training, I’m determined to create psychological safety for mistakes and use them as learning opportunities rather than sweeping under the rug’

‘I’m committed to giving the team more ownership of projects and making them understand their worth on a job no matter the scale as it makes them feel valued and they can see how they impact the company / vision’

‘I am definitely sharing praise more consistently across the team rather than in isolation, whether it’s sharing work, comments from clients or just a small task ‘

‘My 1:1’s are diarised now with a clearer agenda on talking points. What I want us to build back in on a company wide basis is giving the DD/CD’s formal time for check in on others during the day.’

‘Going forward I’ll be blocking in an hour to complete tasks such as this; also making sure it doesn’t get pushed to the back of priorities.’

‘Since the Prism session, I’ve realised I must STOP trying to fix things myself.
I’m naturally drawn to getting things right but if I jump in to tweak work because it’s faster or ‘better,’ there’s nothing to learn. I now know that I need to let mistakes happen and then help if required.’