Management training that makes an immediate difference.

We know that many people are deeply sceptical about management training and with good reason. Far too much of it is overly theoretical, impractical and quickly forgotten.

At Phoenix, we do things differently.

Great management training doesn’t have to be complicated.  Our content is relevant, engaging, immediately applicable and above all, useful for managers in any industry.

With flexibility at their core, our short, sharp sessions fit seamlessly around participants’ existing responsibilities to maximise engagement while minimising disruption.

What’s more, we track the impact of all our programmes ensuring that your investment is never wasted.

Take a look at some of our most popular programmes:

New Managers

Suitable for:

New or untrained managers, supervisors or team leaders.

Management Essentials

Suitable for:

Existing managers with little formal training or those in need of a refresher.

Senior Managers

Suitable for:

Experienced people managers and leaders.

 

Leading High Performance with SLII®

Suitable for:

Managers and leaders looking to fully understand Blanchard’s SLII® model.

121 Management & Coaching

Suitable for:

Anyone in need of personalised 121 support to help maximise their potential.

 We know every manager’s role is unique — different people, different environments, different pressures and goals. That’s why we design every programme around the specific challenges your managers face.

Some common ones are:

  • A manager who’s brilliant technically but struggles to get the best out of their team
  • A team leader struggling to make the shift from best mate to boss
  • Leaders dealing with long-standing colleagues who are reluctant to change
  • A supervisor who avoids difficult conversations and holds back on delivering feedback
  • A colleague whose blunt communication style causes friction
  • A director who lets performance issues drift until HR has to step in
  • Teams in which retaining good staff is becoming a real challenge
  • Managers who jump in and take over instead of delegating and developing their team

Can’t find what your looking for?

If you have a specific challenge or requirement not listed, do please get in touch as we’re always happy to discuss possible solutions.

Want a formal accreditation?

Most of our modular programmes are endorsed by the Institute of Leadership and Management (ILM) which gives the participants an opportunity to undertake an assessment that, if successfully completed, will qualify them for an ILM Recognised Certificate. 

Let's talk!

If you’re looking to overcome any of those challenges, then we’d love to hear from you.

We’ll work with you to design a flexible programme that will have an immediate impact.  Call us on  0207 234 0480 or 

Modular Format

Our most effective programmes always use a modular format.

Depending on your needs and objectives, these are usually made up of 3 or 4 relevant modules, delivered face to face or on Teams with approximately 2 weeks in between.

Why it works

We used to run traditional one- or two-day courses that would leave participants feeling motivated and full of good intentions to apply what they’ve learned. However, research and experience has shown us that this enthusiasm rarely translated into lasting behavioural change.

Our modular approach addresses this fundamental flaw.

It gives people time to prepare and bring real workplace challenges into the sessions, practise new skills while the learning is still fresh, and reflect on what’s working and what isn’t. Perhaps most importantly, knowing there will be follow-up and ongoing support encourages participants to start applying the learning straight away.

Short, Sharp Sessions

Enhancing the modular format, we prefer to use short, sharp sessions combined with a range of tasks and activities that participants must complete independently.

This means that we can build the programme around the participants’ existing commitments, minimising disruption and time away from their day to day challenges.

Why they work

“Can’t afford a whole day out of the workplace? Too much to do, no one to cover”. Sound familiar?

We know that time is precious, so we design our programmes to fit around your organisational needs and logistical challenges.

Flexible start times help minimise disruption and reduce time away from day-to-day responsibilities.

Delivery can be either virtual or face-to-face at your premises, helping to remove unnecessary travel costs and making sure time is spent where it matters most — back on the job.

What to expect next.....

1. We'll set up a call or come in and see you

We know every organisation is unique so we’ll work with you to fully understand your objectives, reinforce your culture and values and agree on the measures of success.

2. We'll create a fully costed proposal

Once we’ve determined your objectives, we’ll create a detailed proposal outlining our initial recommendations in terms of content, format, measurement and the potential costs.

3. We'll answer your questions

Once you’ve had a chance to review our proposal internally, we’ll set up another call to address any questions you may have and agree on the next steps needed to make it happen.

4. We'll get going!

We’re now all set and will work with you every step of the way to design, deliver and measure a truly game-changing MDP.

Current Clients

Some recent evidence we've captured....

Making positive changes

“From session 1 I have already identified lots of key areas to implement change, the times in between sessions are quite full with making said changes! Bill has been very supportive in these in-between times, offering advice and perspective on the changes I am making, and giving guidance on how to tackle each part when I’ve asked.

Very happy I found you guys, and we are already seeing positive changes in our company because of the training given so far!”

Using more effective language

‘What I have introduced in my 121 meetings is the change of language when giving feedback.  Rather than “that’s great” and “that could be better”, I have changed my language to reflect.. “what do we need to continue “and “what do we need to change”.  I have noticed a really positive change with my team, even when I’ve had to have a difficult conversation with any of them.’

Building a motivated team

“I genuinely look forward to our sessions. They’re one of the few regular inputs I have that actually improve how I lead — not just in theory, but in the day-to-day work of building a motivated, capable team. He’s helped me step back, zoom out, connect the dots, and make better decisions with people in mind.”

Making myself available

“Following the first session, I have made a conscious effort to be more present and available to the team. I have spent more time sitting with team members when they need to talk something through and have positioned myself on the bank of desks to increase visibility and approachability.

As a result, the team appear more comfortable approaching me directly rather than escalating, which suggests increased trust and approachability.”

Sticking to 1-2-1's

Since the last module, I now have 1 on 1 meetings locked in my calendar to stop myself from moving them around. I have used this time to understand my team members more, how they see themselves progressing and even talking around improvements that they are making and holding themselves accountable for.

Dealing with conflict

“Before the training, conflict was something I’d always try to avoid however at a recent meeting I pushed back (remembering exactly what you said about ‘ruffling feathers’) and we agreed on a small tweak rather than a major overhaul that saved the team a lot of time and effort.  What a massive learning curve!”

Being more flexible

“Since the last session, I have adapted my leadership style and whilst I had previously let them just get on with it, it’s noticeable how much happier they are with me providing a bit more support and advice.”

Coaching and development

“One of my team is employed as technician, however he has the capability to develop into much more.  Using the coaching skills we explored, I have worked with him to identify a major personal goal and align it with a company requirement. This has allowed us to work on a development plan that he says is both motivational and rewarding and the company is yielding the benefit.”

This month’s recommended………

It’s not just about developing others, we’re also committed to our own development. In this fast changing world, it’s important to stay relevant and in tune with current working practices. There is a lot of material out there around Leadership & Management and sometimes it can give confusing messages. Here at Phoenix, we’re always keen to learn more about the latest insights, methods, techniques and theories – embracing the best one’s into our training – so you can rest assured you’re getting the very latest content. Here are a few recent ones we think you’ll enjoy.

Reading

Listening

Top tips

Inspire by Adam Galinsky

One of the best management and leadership books I have ever read.  A really, insightful examination of what it takes for leaders to genuinely inspire their teams.  It discusses the challenges of modern leadership and discusses how easy it is to slip from “inspiration” to “infuriation”.  I would highly recommend this to anyone in a leadership role, a manager of a team or someone who is considering becoming one.

#205 - Don't underestimate how much your behaviour impacts others

We often try to change the behaviour of others through instruction.

Stop giving instructions and change your behaviour

#206 - Don't let the momentum slip!

If you’ve taken the time to sit down with a team member and agreed some objectives for the year, please make sure you also allocate some time to assess the progress being made against these objectives.

#207 - Build trust by demonstrating 3 behaviours

  • Honesty
  • Competence
  • Benevolence

It takes time to trust

#208 - You need a calm mind to use a scalpel!

Choosing the most appropriate tool or techniques is one thing

Choosing the approach that compliments the right tool is quite another

#209 - Its easy to look at others rather than ourselves

If the performance of your team has dropped, think about how your behaviour may be contributing to that drop.

Contact us today!

Call: 020 7234 0480 or

email: oliver@phoenix-training.co.uk