Everything we do is designed to ensure the application of newly learnt skills.
“The training has directly led me to increase the frequency of my informal 1-2-1’s to better understand individual drivers (intrinsic or extrinsic). Not as easy as it sounds in a time pressured environment, but I can see the quality of performance from my team has improved based on this approach.”Our rigorous approach will help make the most out of any training budget.
As genuine specialists in leadership & management, we’ve really honed our understanding of what is required to design and deliver truly successful programmes. And by truly successful, we don’t just mean 5 out of 5 on the happy sheet!
This expertise has enabled us to identify the following key elements that when combined, ensure all our programmes not only provide the best possible learning experience, but most importantly get the results you are looking for:
Robust stakeholder consultancy
Pre-programme communication with all participants
To confirm individual challenges, increase ‘buy-in’ to the programme and overcome any specific concerns.
Efficiently designed workshops
Launch events
To ensure management involvement, explain the programme objectives and clarify what is expected of everyone.
Activities & tasks completed by the participants independently
To increase levels of accountability, provide opportunities for practice and maintain engagement over a much longer period of time.
Access to a range of relevant, 'multi-media' resources
To provide additional support to the participants whenever they need it.
Individual follow-up calls
To maintain momentum and explore how the learning can assist with any personal challenges they may be faced with.
Full evaluation service
To make it easy for clients to demonstrate the impact of their investment
Mid programme reviews
To assess satisfaction, levels of application and revise content if necessary.
Review sessions and presentation events
To assess progress and challenge the participants to share how the training has impacted them and their team.
Our Partners
Phoenix are proud to be working with some of the world’s leading L&D organisations, including:
Our People
Phoenix has a full-time design and delivery team, fantastically supported by our client relationship director and office manager. They are backed up by a selection of long standing associates who offer specific subject expertise and collaborate with us on some of our larger projects.
Our latest blog posts
One easy way to help address high staff turnover
Whilst not exactly startling news, a recent Gallup survey indicated that 42% of employees who voluntarily left their organisation in the past year reported that their manager could have done something to prevent them from leaving their job. More interestingly however was that a lack of positive...
Don’t call them delegates!
From a training perspective, we’ve always disliked the word ‘delegate’ which evokes images of passive attendees, waiting silently for the next break. Given that, we’ve always preferred using the highly involved ‘participant’. Even more importantly, we now recognise that whilst participating in a...
Expert advice anyone?
I’m often asked for advice by newly established associate trainers which I still find slightly strange as even though I’ve been working at Phoenix for over 25 years, I don’t necessarily consider myself as an expert! Anyway, I thought it would be useful to share the four key things I always find...
