Everything we do is designed to ensure the application of newly learnt skills.
“The training has directly led me to increase the frequency of my informal 1-2-1’s to better understand individual drivers (intrinsic or extrinsic). Not as easy as it sounds in a time pressured environment, but I can see the quality of performance from my team has improved based on this approach.”Our rigorous approach will help make the most out of any training budget.
As genuine specialists in leadership & management, we’ve really honed our understanding of what is required to design and deliver truly successful programmes. And by truly successful, we don’t just mean 5 out of 5 on the happy sheet!
This expertise has enabled us to identify the following key elements that when combined, ensure all our programmes not only provide the best possible learning experience, but most importantly get the results you are looking for:
Robust stakeholder consultancy
Pre-programme communication with all participants
To confirm individual challenges, increase ‘buy-in’ to the programme and overcome any specific concerns.
Efficiently designed workshops
Launch events
To ensure management involvement, explain the programme objectives and clarify what is expected of everyone.
Activities & tasks completed by the participants independently
To increase levels of accountability, provide opportunities for practice and maintain engagement over a much longer period of time.
Access to a range of relevant, 'multi-media' resources
To provide additional support to the participants whenever they need it.
Individual follow-up calls
To maintain momentum and explore how the learning can assist with any personal challenges they may be faced with.
Full evaluation service
To make it easy for clients to demonstrate the impact of their investment
Mid programme reviews
To assess satisfaction, levels of application and revise content if necessary.
Review sessions and presentation events
To assess progress and challenge the participants to share how the training has impacted them and their team.
Our Partners
Phoenix are proud to be working with some of the world’s leading L&D organisations, including:
Our People
Phoenix has a full-time design and delivery team, fantastically supported by our client relationship director and office manager. They are backed up by a selection of long standing associates who offer specific subject expertise and collaborate with us on some of our larger projects.
Our latest blog posts
How was the lunch?
‘How was the training and how was the lunch?’ Anecdotally at least, these remain the most commonly asked questions by managers when their team members return from training. It’s no surprise that they don’t get much of a response! Next time you’re faced with this situation, try these simple...
So what exactly is Pyschological Safety? And what can managers do to cultivate it….
Psychological safety refers to the perception that one can express their thoughts, ideas, and concerns without fear of negative consequences. It's a crucial aspect of a healthy work or social environment where individuals feel comfortable taking interpersonal risks, such as speaking up, admitting...
Stop expecting miracles with silver bullets!
A standard dictionary definition of silver bullet is ‘a simple and seemingly magical solution to a complicated problem’. Last week, whilst working with a variety of management groups I was reminded of how complex the process of learning new skills, developing one's approach and generally changing...
