Ground-breaking management and leadership training. We change behaviours and measure the results so your investment is never wasted.
"Since the training, I have worked closely with a team member who was feeling undervalued - ‘just a number’ and ‘not human’. It now seems so simple but by sitting down with them, giving more feedback and generally increasing our levels of personal communication, they explained how they now felt more motivated, more welcome and have a real sense of drive to come to work."We’re delighted you’ve found us!
We know just how hard it is to find your ideal management training provider – it’s a crowded market and it can be tricky to distinguish one from another. To help you make a quick decision as to whether we’re right for you, please take a look below to find out more about what we DO and what we DON’T do:
We DO...
- Design and deliver blended programmes that get results
- Embrace the role of technology in creating innovative, highly flexible learning experiences
- Provide ongoing individual support for as long as it is needed
- Build positive habits that drive a proactive approach to management
- Actively involve participants and stakeholders at every stage
- Measure the impact of all our programmes
We DON'T...
- Run standalone workshops with no effective set-up or implementation plan
- Deliver anything without fully understanding a client’s objectives first
- Waste time in the training room with unnecessary ‘fillers’
- Work with people looking for a tick box solution
- Chalk & talk
- Waste other people’s money
Our latest thoughts
The power of little and often
I was working with an individual recently who is new to her role as a manager. We had an hour to work with so we focused on examining what would make the biggest difference to her at this stage of her management career. We got in a conversation about how managers are always busy trying to juggle...
What have you done this week that reflects or enhances your personal brand?
When we talk to participants about how they would like to be seen by others, they often have a clear idea of what that is. They share a range of descriptive terms outlining the behaviours they'd like to be known for, which typically include words such as honest, approachable, fair, trusting,...
Learning from 30 years! – Lesson 1: READ AS MUCH AS YOU CAN!
October 5th 2025 may not be a date that is significant for many but for me it marks the 30th “anniversary” of the very first training course I ran and got paid for. I had set up Phoenix Training and Development as a partnership, as it was in those days, with my business partner, RIchard Sweet....
