Ground-breaking management and leadership training. We change behaviours and measure the results so your investment is never wasted.
"Since the training, I have worked closely with a team member who was feeling undervalued - ‘just a number’ and ‘not human’. It now seems so simple but by sitting down with them, giving more feedback and generally increasing our levels of personal communication, they explained how they now felt more motivated, more welcome and have a real sense of drive to come to work."We’re delighted you’ve found us!
We know just how hard it is to find your ideal management training provider – it’s a crowded market and it can be tricky to distinguish one from another. To help you make a quick decision as to whether we’re right for you, please take a look below to find out more about what we DO and what we DON’T do:
We DO...
- Design and deliver blended programmes that get results
- Embrace the role of technology in creating innovative, highly flexible learning experiences
- Provide ongoing individual support for as long as it is needed
- Build positive habits that drive a proactive approach to management
- Actively involve participants and stakeholders at every stage
- Measure the impact of all our programmes
We DON'T...
- Run standalone workshops with no effective set-up or implementation plan
- Deliver anything without fully understanding a client’s objectives first
- Waste time in the training room with unnecessary ‘fillers’
- Work with people looking for a tick box solution
- Chalk & talk
- Waste other people’s money










Our latest thoughts
Virtual Learning, real opportunities
The last twelve months have naturally seen a huge rise in the use of virtual learning solutions. Having already adopted a blended model before Covid-19 hit, we were in a better position than most to make a successful break away from the classroom. That said, we have still recognised the need to...
25 years with Phoenix! A personal reflection – Bill Osmond
As we approach our twenty-five years in business, I wanted to examine the reasons as to why I have spent those years doing what I do and enjoying it (mostly!) I want to start by examining the "why". Whilst we were undoubtedly naïve and overly optimistic in the early stages of the business, we did...
Phoenix – Looking back on 25 Years
The Start Phoenix Training and Development has been running for almost twenty-five years. The first 'paid for' training course - and I wouldn't describe it any other way - that we delivered was on October 5th 1995 and that has always been the day we recognise as our official launch. It's probably...