We review the participants’ existing management practices and ensure that they are properly equipped to get the most out of their team members on a daily basis.
We will reinforce the importance of fully committing to the role of manager, adopting a flexible, development-focused approach that makes a real difference to team members’ performance.
Suitable for:
Existing managers with little formal training or those in need of a refresher.
Format:
We recommend a modular, blended programme consisting of 4 x half days (face to face or virtual), delivered every few weeks. This format allows for the practical application of new skills between sessions and analysis of its impact along the way.
Alternatively, if time is short, it can be delivered as a one day intensive workshop.
By the end of this programme, participants will be able to:
- Identify their responsibilities as managers & leaders
- Recognise and apply a range of people management styles
- Handle potentially challenging conversations and deliver effective feedback
- Lead and manage performance consistently
- Hold meaningful 121’s
- Set and track effective goals and targets
- Build and maintain high levels of motivation
- Develop their team members regularly
Evidence that our New Managers training is making a real difference!
‘I now fully recognise that not dealing with conflict was a big problem. Using the techniques we discussed, I finally spoke to a team member who had been distracting other team members and this has already made a big difference to whole shift’s efficiency.’
