‘How was the training and how was the lunch?’  Anecdotally at least, these remain the most commonly asked questions by managers when their team members return from training.  It’s no surprise that they don’t get much of a response! Next time you’re faced with this situation, try these simple...

Psychological safety refers to the perception that one can express their thoughts, ideas, and concerns without fear of negative consequences. It's a crucial aspect of a healthy work or social environment where individuals feel comfortable taking interpersonal risks, such as speaking up, admitting...

A standard dictionary definition of silver bullet is ‘a simple and seemingly magical solution to a complicated problem’. Last week, whilst working with a variety of management groups I was reminded of how complex the process of learning new skills, developing one's approach and generally changing...