by phoenix | Oct 9, 2025 | Uncategorised
When we talk to participants about how they would like to be seen by others, they often have a clear idea of what that is. They share a range of descriptive terms outlining the behaviours they’d like to be known for, which typically include words such as honest,...
by phoenix | Oct 1, 2025 | Uncategorised
October 5th 2025 may not be a date that is significant for many but for me it marks the 30th “anniversary” of the very first training course I ran and got paid for. I had set up Phoenix Training and Development as a partnership, as it was in those days, with my...
by phoenix | Feb 26, 2025 | Uncategorised
“We might as well put them on the programme, we’re paying for it anyway.” Does that sound familiar? When organising training it’s very tempting to seek better ‘value’ by filling up the cohort with the maximum number of participants – even if some...
by phoenix | Aug 22, 2024 | Uncategorised
Whilst not exactly startling news, a recent Gallup survey indicated that 42% of employees who voluntarily left their organisation in the past year reported that their manager could have done something to prevent them from leaving their job. More interestingly however...
by phoenix | Aug 20, 2024 | Uncategorised
From a training perspective, we’ve always disliked the word ‘delegate’ which evokes images of passive attendees, waiting silently for the next break. Given that, we’ve always preferred using the highly involved ‘participant’. Even more importantly, we now recognise...
