by phoenix | Jul 28, 2026 | Uncategorised
When working with groups all over the country, in a huge varieties of industries and sectors, I can be sure of the answer to the question – “how are you doing?”The answer goes something like this, “Oh fine, (pause) busy, yes very busy”.They should be busy, busy...
by phoenix | Jun 4, 2026 | Uncategorised
I’ve come to the conclusion that so many of the issues with L&D and training are caused by an overuse of “tinkering” and an underuse of “smashing it up”.Tinkering is defined as: an attempt to repair or improve something in a casual or desultory way.This rung a...
by phoenix | Jan 21, 2026 | Uncategorised
I was working with an individual recently who is new to her role as a manager. We had an hour to work with so we focused on examining what would make the biggest difference to her at this stage of her management career. We got in a conversation about how managers are...
by phoenix | Oct 9, 2025 | Uncategorised
When we talk to participants about how they would like to be seen by others, they often have a clear idea of what that is. They share a range of descriptive terms outlining the behaviours they’d like to be known for, which typically include words such as honest,...
by phoenix | Oct 1, 2025 | Uncategorised
October 5th 2025 may not be a date that is significant for many but for me it marks the 30th “anniversary” of the very first training course I ran and got paid for. I had set up Phoenix Training and Development as a partnership, as it was in those days, with my...
