by phoenix | Jun 4, 2026 | Uncategorised
I’ve come to the conclusion that so many of the issues with L&D and training are caused by an overuse of “tinkering” and an underuse of “smashing it up”.Tinkering is defined as: an attempt to repair or improve something in a casual or desultory way.This rung a...
by phoenix | Jan 21, 2026 | Uncategorised
I was working with an individual recently who is new to her role as a manager. We had an hour to work with so we focused on examining what would make the biggest difference to her at this stage of her management career. We got in a conversation about how managers are...
by phoenix | Oct 9, 2025 | Uncategorised
When we talk to participants about how they would like to be seen by others, they often have a clear idea of what that is. They share a range of descriptive terms outlining the behaviours they’d like to be known for, which typically include words such as honest,...
by phoenix | Oct 1, 2025 | Uncategorised
October 5th 2025 may not be a date that is significant for many but for me it marks the 30th “anniversary” of the very first training course I ran and got paid for. I had set up Phoenix Training and Development as a partnership, as it was in those days, with my...
by phoenix | Feb 26, 2025 | Uncategorised
“We might as well put them on the programme, we’re paying for it anyway.” Does that sound familiar? When organising training it’s very tempting to seek better ‘value’ by filling up the cohort with the maximum number of participants – even if some...
