Expert advice anyone?

Expert advice anyone?

I’m often asked for advice by newly established associate trainers which I still find slightly strange as even though I’ve been working at Phoenix for over 25 years, I don’t necessarily consider myself as an expert! Anyway, I thought it would be useful to share the...
How was the lunch?

How was the lunch?

‘How was the training and how was the lunch?’  Anecdotally at least, these remain the most commonly asked questions by managers when their team members return from training.  It’s no surprise that they don’t get much of a response! Next time you’re faced with this...
Stop expecting miracles with silver bullets!

Stop expecting miracles with silver bullets!

A standard dictionary definition of silver bullet is ‘a simple and seemingly magical solution to a complicated problem’. Last week, whilst working with a variety of management groups I was reminded of how complex the process of learning new skills, developing...
The key to effective delegation

The key to effective delegation

Delegation is a critical skill for effective management and leadership. When done correctly, it can improve efficiency, empower team members, and free up your time for more strategic tasks. Here are five key rules for successful delegation: Clearly Define...