by phoenix | Aug 14, 2024 | Uncategorised
I’m often asked for advice by newly established associate trainers which I still find slightly strange as even though I’ve been working at Phoenix for over 25 years, I don’t necessarily consider myself as an expert! Anyway, I thought it would be useful to share the...
by phoenix | Aug 14, 2024 | Uncategorised
‘How was the training and how was the lunch?’ Anecdotally at least, these remain the most commonly asked questions by managers when their team members return from training. It’s no surprise that they don’t get much of a response! Next time you’re faced with this...
by phoenix | Nov 24, 2023 | Uncategorised
Psychological safety refers to the perception that one can express their thoughts, ideas, and concerns without fear of negative consequences. It’s a crucial aspect of a healthy work or social environment where individuals feel comfortable taking interpersonal...
by phoenix | Nov 20, 2023 | Uncategorised
A standard dictionary definition of silver bullet is ‘a simple and seemingly magical solution to a complicated problem’. Last week, whilst working with a variety of management groups I was reminded of how complex the process of learning new skills, developing...
by phoenix | Oct 9, 2023 | Uncategorised
Delegation is a critical skill for effective management and leadership. When done correctly, it can improve efficiency, empower team members, and free up your time for more strategic tasks. Here are five key rules for successful delegation: Clearly Define...